What to do when your mailbox stops working

Recently, our letterbox stopped working at our rented apartment, so I had to write an email in German to our Hausmeister.

In my German language class, we practiced writing letters, so it felt like perfect timing.

Side-note: people don't really seem to say "mail" in Europe when speaking English, rather they say "post."

There is a translation of my message:

Ladies and gentlemen,

Both my wife and I have tried and failed to open our mailbox (with separate keys.) Normally, it works, but since yesterday we’re seeing the problem.

Some information that might help fix it: I put my cell phone with the light in it, and I’m 90% sure there isn’t any mail stuck.

Please let us know an estimate for when it will be fixed as we often receive important mail.

Kind regards

Click to reveal German version

Sehr geehrte Damen und Herren,

beide meine Frau und ich haben versucht und gescheitert zu offen unser Briefkasten (mit separaten Schlüsseln.) Normalerweise, funktioniert es, aber seit gestern wir sehen das Problem.

Etwas Information das vielleicht hilfe reparieren es: ich legte mein Handy mit das Licht im es, und ich bin 90% sicher dort keine Post verklemmt.

Bitte lass uns wissen eine Schätzung für wann es behoben wird, denn wir oft erhalten wichtig Post.

Mit freundlichen Grüßen


Then some time later a worker came, borrowed our key, and put some oil into the lock. It fixed the situation.


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